What does a typical job look like?
We usually arrange a no-obligation initial call, where you describe the problem and we work out an estimate of the time involved and whether it is feasible.
Alternatively, describe the problem in a message to me. Often I can reply straight away with an estimate of the effort.
To do the work I usually need credentials for your server or web space.
We exchange those either directly in the call or through another secure channel.
I then get to work and keep you posted.
When the work is done you get, depending on the situation, a short report along with the invoice, a detailed report, and/or a closing call.
The credentials you sent are then either deleted straight away or stored encrypted for possible future work - entirely as you prefer.